My works: Papers / Presentations

• Ramli, R. M., & Barayyan, F. (2017). LibAnswers: Analyzing tickets (questions) to improve our library’s virtual reference service(s).  http://hdl.handle.net/10754/623396
• Ramli, R. M., & Ba-Rayyan, F. (2017). Managing user queries using cloud services: KAUST library experience.  http://hdl.handle.net/10754/622989
  
• Ramli, R. M. (2017). From Millennium ERM to Proquest 360 Resource Manager: Implementing a new Electronic Resources Management System ERMS in an International Graduate Research University in Saudi Arabia.
  http://hdl.handle.net/10754/623657
• Ramli, R. M. (2017). An Exploratory study on the use of LibAnswers to Resolve, Track and Monitor Electronic Resources Issues: The KAUST Library experience. Retrieved from http://hdl.handle.net/10754/623315
• Ramli, R. M. (2017). Summon Post Implementation Interviews Study – Executive Summary. Retrieved from http://hdl.handle.net/10754/623129
• Ramli, R. M. (2017). Electronic Resources Management System: Recommendation Report 2017. Retrieved from http://hdl.handle.net/10754/623400
• Buck, S., & Ramli, R. M. (2017). Implementation of Summon at KAUST.
  http://hdl.handle.net/10754/623021
• Ramli, R. M., & Tyhurst, J. (2015). Benchmarked Library Websites Comparative Study.  http://hdl.handle.net/10754/598221
• Ramli, R. M. (2015). Working together – Using social media tools / enterprise tools (Sharepoint, Blogs, Wikis, Google Docs/Drive) to enhance staff collaboration – The KAUST library experience.  http://hdl.handle.net/10754/558396
• Ramli, R. M., & Kabli, O. (2014). To get or not to get: the KAUST library e-resources acquisition experience: IATUL Conference 2014.
  http://hdl.handle.net/10754/320283
• Ramli, R. M. (2014). A Study on the use of Facebook, RSS, Blogs and Twitter (Web2.0) among selected academic libraries from 6 Gulf countries namely: Kingdom of Saudi Arabia, United Arab Emirates, Qatar, Bahrain, Oman and Kuwait.
  http://hdl.handle.net/10754/315115
• Ramli, R. M. (2014). Recommendation Report: EJournals/EBooks A-Z Management System. Retrieved from http://hdl.handle.net/10754/623356
• Ramli, R. M., & Bukhari, D. (2013). Library Website Usability Test Project.
  http://hdl.handle.net/10754/623131
• Ramli, R. M. (2013). A Review on the Use of Web 2.0 Tools Among Selected Gulf Libraries Websites: Digital Information Research Ltd.
  http://hdl.handle.net/10754/623457
  http://www.socio.org.uk/ebook/14.pdf
• Al Zahrani, R., & Ramli, R. M. (2013). From red to green: building and managing the scientific electronic collections for a new Sci-Tech University Library: IFLA – International Federation of Library Associations and Institutions.
  http://hdl.handle.net/10754/301052
  http://library.ifla.org/73/1/106-alzahrani-en.pdf
• Ramli, R. M. (2012). Electronic Resources Management Project Presentation 2012.
  http://hdl.handle.net/10754/623130
• Ramli, R. M. (2011). Sharing of information and knowledge among staff in King Abdullah University of Science and Technology (KAUST) library.
  http://hdl.handle.net/10754/242331