Managing conflict in the intergenerational library workplace

Conflict is inevitable in any workplace, and libraries are no exception. Some of the factors that can cause conflict may be similar within a generational cohort but can vary substantially across age groups. For managers who lead intergenerational teams, an understanding of how different age groups function can help you deal effectively with conflict should it arise.

Source: Managing conflict in the intergenerational library workplace

Reimagining outreach to students: A tale of two Florida academic libraries

This is the second article of a two-part series highlighting outreach activities to students and faculty at two Florida universities. This article focuses on activities that support student outreach and engagement, while the first article focuses on outreach activities to faculty.

Source: Reimagining outreach to students: A tale of two Florida academic libraries

Thinking outside of the library: emotional intelligence for all

Emotional intelligence (EI) is the ability to recognize and regulate emotions in ourselves and in others. The author presents the ideology that librarians can think out of the box, or library literature, and use EI to manage multiple situations with ingenuity and empathy.

Source: Thinking outside of the library: emotional intelligence for all

A “Star” in 1 minute

Yeap, that’s me. Doing my bit in promoting the new OneSearch – the library’s new search engine aka web discovery layer. Just to share a little bit about the video. That one minute of video involved more than 5 hours of video shot and retake. But it was well worth it. Among the new features of OneSearch are:

  • Integrated login to all your library needs
  • Request for library resources and track the status from one integrated platform Integrated login to all your library needs
  • Personalise your searches under My Favourites Integrated login to all your library needs
    (Source)

Last but not least, the library has also produced several others video to promote OneSearch:

Here’s some “behind the scenes” pictures 🙂